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Organizational

Effectiveness 

COURSE CATALOG

Organizational 

Effectiveness

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by Topic

Become an Employer of Choice. Advanced skills and multi-skilled jobs are demanding better selection and on-boarding processes. Improve your new employee experience with enhanced OJT qualifications requiring certifications and recertification. This dimension also addresses adherence to work rules, policies and procedures, attendance, break periods, drug-free workplace and valuing the individual.

This course is designed to strengthen a supervisor’s skills by helping participants overcome many of the challenges they may encounter as a leader. Participants will grow their understanding of responsible leadership and high-performance leadership of teams and explore the basic skills needed to effectively manage a workgroup. This course requires 1-2 pre-meetings with management to ensure company policies are accurately reflected and appropriate contacts and protocol are incorporated.

 

Designed For:

Supervisors, team leaders, and coordinators that are new to their position.

8 (3 Hour) Modules

Delivered once week for eight weeks.

(3.1)

Supervisor Essential Knowledge

Global competency, the ability to navigate cross-cultural differences to communicate successfully, is a fundamental element of international business success. All aspects of business, including relationship building and problem-solving, are impacted by culture. Cross-Cultural Training has become a standard component in the talent management and development strategies of many leading organizations. After completing this course, participants will be prepared to work effectively within a multi-cultural team, understand different cultural interactions and become culturally competent.

 

Designed For:

Anyone who handles intercultural communication, deals with clients in other countries or works on international projects.

3 (4 Hour) Modules

Delivered over two consecutive days.

(3.4)

Intercultural Training

Improve OJT through modeling of best practices and latest techniques in training delivery. This workshop covers the 4Ps of training: Purpose & Assessment, Planning & Preparation, Presentation & Facilitation, and Performance & Evaluation. New trainers will gain a strong foundation in critical training skills and seasoned trainers will be introduced to new approaches for delivering powerful training.

 

Designed For:

Any role that delivers training to adult learners.

4 (3.5 Hour) Modules

Delivered over two consecutive days.

(3.2)

Train the Trainer

While organizations are developing diversity and inclusion initiatives at different paces, it is clear that these initiatives are increasingly becoming embedded into organizations as a core business goal. Securing and retaining talent becomes more challenging in a tight labor market and organizations are striving to cultivate innovation through building a more diverse workforce. After completing this workshop, participants will be able to help make their organization a more supportive and engaging place to work by understanding the perceptual, institutional, and psychological processes that impact the ways people interact with each other.

 

Designed For:

Employees across all departments within an organization.

3.5 Hours

Delivered in half a day.

(3.3)

Diversity & Inclusion