This course is designed to strengthen a supervisor’s skills by helping participants overcome many of the challenges they may encounter as a leader. Participants will grow their understanding of responsible leadership and high-performance leadership of teams and explore the basic skills needed to effectively manage a workgroup. This course requires 1-2 pre-meetings with management to ensure company policies are accurately reflected and appropriate contacts and protocol are incorporated.

 

Designed For:

Supervisors, team leaders, and coordinators that are new to their position.

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8 (3 Hour) Modules

Delivered once week for eight weeks.

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(3.1)

Supervisor Essential Knowledge

Global competency, the ability to navigate cross-cultural differences to communicate successfully, is a fundamental element of international business success. All aspects of business, including relationship building and problem-solving, are impacted by culture. Cross-Cultural Training has become a standard component in the talent management and development strategies of many leading organizations. After completing this course, participants will be prepared to work effectively within a multi-cultural team, understand different cultural interactions and become culturally competent.

 

Designed For:

Anyone who handles intercultural communication, deals with clients in other countries or works on international projects.

3 (4 Hour) Modules

Delivered over two consecutive days.

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(3.4)

Intercultural Training

Improve OJT through modeling of best practices and latest techniques in training delivery. This workshop covers the 4Ps of training: Purpose & Assessment, Planning & Preparation, Presentation & Facilitation, and Performance & Evaluation. New trainers will gain a strong foundation in critical training skills and seasoned trainers will be introduced to new approaches for delivering powerful training.

 

Designed For:

Any role that delivers training to adult learners.

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4 (3.5 Hour) Modules

Delivered over two consecutive days.

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(3.2)

Train the Trainer

While organizations are developing diversity and inclusion initiatives at different paces, it is clear that these initiatives are increasingly becoming embedded into organizations as a core business goal. Securing and retaining talent becomes more challenging in a tight labor market and organizations are striving to cultivate innovation through building a more diverse workforce. After completing this workshop, participants will be able to help make their organization a more supportive and engaging place to work by understanding the perceptual, institutional, and psychological processes that impact the ways people interact with each other.

 

Designed For:

Employees across all departments within an organization.

3.5 Hours

Delivered in half a day.

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(3.3)

Diversity & Inclusion